Telehealth Psychologist in Sydney
Yes — you can see a registered psychologist online from anywhere in Sydney or across New South Wales. MindLens Australia Psychology is based in Ashfield in Sydney’s Inner West and delivers therapy by secure video call, so you can attend from home or work with no travel and no waiting room. Sessions attract a Medicare rebate when you have a GP Mental Health Treatment Plan.
MindLens is led by Susan Rudnick, a registered psychologist. Because sessions run by telehealth, you are not limited to psychologists near your suburb — you can work with the right psychologist for you whether you are in the Inner West, the Eastern Suburbs, the North Shore, Western Sydney, or a regional NSW town.
Who MindLens helps in Sydney and NSW
MindLens works with adults across New South Wales who want practical, evidence-based support. Common reasons people book include anxiety and worry, stress and burnout, low mood, adjustment to life changes, grief and loss, and perinatal and early-parenting concerns. If you are unsure whether telehealth is right for your situation, you are welcome to ask before booking.
How telehealth therapy works
Telehealth means your appointment happens over a secure video link instead of in a clinic. After you book, you receive a link and simple instructions. At your appointment time you join from a private, quiet space on a phone, tablet or computer. The session runs the same way an in-person appointment would — a conversation with your psychologist — just without the commute across Sydney traffic.
Fees and Medicare rebates
Sessions at MindLens are $260. With a valid Mental Health Treatment Plan from your GP, Medicare provides a rebate of $101.55 per session, so your out-of-pocket cost is about $158.45. A Mental Health Treatment Plan gives you access to up to 10 rebated individual sessions per calendar year. You do not need a referral to book privately, but you do need a plan if you want the rebate. MindLens does not bulk bill.
Services available to Sydney and NSW clients
All appointments are individual telehealth sessions for adults. Support is tailored to your goals and drawn from established, evidence-based approaches. Sessions are available to clients anywhere in NSW with an internet connection, including people who cannot easily travel to an Inner West clinic or who prefer the convenience and privacy of attending from home.
Is online therapy as effective as in person?
Research into telehealth psychology has generally found that video-delivered therapy can be comparable to in-person sessions for many common concerns, and many people value not having to travel or sit in a waiting room. Whether telehealth suits you depends on your circumstances and preferences, and your psychologist can talk this through with you.
Frequently asked questions
Do I need a referral to see a telehealth psychologist in Sydney?
No. You can book privately without a referral. However, if you want the Medicare rebate, you first need a Mental Health Treatment Plan from your GP. Book a longer GP appointment, explain what you are experiencing, and ask whether a plan is appropriate for you.
Can I use my Medicare rebate for online sessions in NSW?
Yes. Telehealth psychology sessions are eligible for the same Medicare rebate as in-person sessions when you have a valid Mental Health Treatment Plan. The rebate is $101.55 per session, for up to 10 individual sessions per calendar year.
Is MindLens based in the Inner West?
MindLens is based in Ashfield in Sydney’s Inner West, but appointments are delivered by secure video across New South Wales. You do not need to live in the Inner West to book — you attend online from wherever you are.
What do I need for a telehealth session?
A phone, tablet or computer with a working camera and microphone, a stable internet connection, and a private, quiet space where you will not be interrupted. Headphones help with sound quality and privacy. You will receive a link before your appointment.
Do you see clients outside Sydney across NSW?
Yes. Because sessions are online, MindLens can work with clients right across New South Wales, including regional areas where access to a local psychologist can be limited or involve long waits.
How do I get started?
Book through the MindLens website or call 0418 300 011. If you would like a Medicare rebate, arrange a Mental Health Treatment Plan with your GP first and have the referral ready when you book.
