Telehealth
psychology referrals

MindLens Psychology Australia accepts referrals from GPs, specialists and therapists as well as self-referrals from clients.

Our vision is to make mental health support easier to access right across Australia. We believe that working closely with GPs and allied health professionals is key to helping more Australians access the professional psychological services they need.

With a focus on clear communication and collaboration, MindLens Psychology Australia is proactive in its dealings with other health professionals. Once we receive a referral, we ensure both the client, and your practice are kept informed of progress and any follow-up action.

GP & Allied Health Referrals

A registered Medicare provider, MindLens Psychology Australia welcomes Mental Health Treatment Plan referrals from general practitioners (GPs). We also accept referrals from allied health professionals, including psychiatrists, physiotherapists, osteopaths, speech pathologists, occupational therapists, and dieticians. If you’re a GP or allied health specialist, make your referral using the form below.

Referrer Profession(Required)
Referee/ Clients Full Name(Required)
DD slash MM slash YYYY
Please let us know what the client would like to achieve from therapy.
Consent to Contact Referee(Required)
Please upload any supporting documents here, e.g., GP Referral and Mental Health Treatment Plan (MHTP).
Drop files here or
Max. file size: 16 MB.
    This field is for validation purposes and should be left unchanged.

    Client self-referrals

    You don’t need a referral from a GP or specialist to make an appointment for our Telehealth psychology services. Simply fill out the contact form below and we’ll be in touch to schedule a time for your first session.

    This field is for validation purposes and should be left unchanged.

    FEES

    Telehealth psychology fee
    schedule

    Individual psychology session

    Full Fee private session for 50-minutes

    $240

    Couples Counselling session

    Standard and Extended Fees from 55 to 90 minutes

    Private Health Fund and Employee Assistance Program

    Private Health fund rebates and Employee Assistance Program reimbursement of full fee may apply.

    Medicare

    Medicate Rebate available with a Mental Health Treatment Plan plus referral

    $96.65

    Payment

    Payment is expected after each session, via credit card or credit debit card. If you have a valid referral from a GP psychiatrist or paediatrician, you can claim a Medicare rebate of $96.65 per session for a maximum of 10 sessions per calendar year.

    You are responsible for tracking sessions used under a Mental Health Treatment Plan. Private Health fund rebates may also be available – check with your health fund prior to your first session. An emailed receipt is provided to take to your health insurance provider or EAP provider to claim at work for the full fee payable at the time of your psychological consultation.

    A Medicare rebate cannot be claimed at the same time with your private health insurance rebate. Medicare does not cover couples counselling, so it’s best to check with your private health insurer if you have the relevant extras cover.

    Fees & Cancellations

    The cost of a consultation (usually around 50 minutes) is $220, which is payable at the end of the session debited from your nominated debit/credit . Payments accepted automatic debit via Halaxy using the debit/credit card you provided. When payment is processed you can receive a confirmation email, in addition to the invoice from your practitioner. Your psychologist will discuss with you your eligibility for Medicare or other compensable funding.

    Cancellation Policy

    If you need to cancel or postpone an appointment, I require at least 24hrs notice. Cancellations less than 24 business hrs notice will incur a full fee of $240. This fee is not claimable through Medicare or private health. This amount will be automatically debited from your nominated debit/credit card stored on Halaxy or an invoice will be sent via post/email if this has not been provided. In the unlikely event that this fee is not paid, I reserve the right to utilise a debit collection service to recoup the funds.

    APS Charter for Clients of Psychologists

    Please download the Charter which explains your rights as a client of a psychologist.

    Contact

    Want to learn more about our telehealth psychology services?

    MindLens Psychology Australia is here to help you deal with life’s curveballs. Contact us now to access remote support and learn more about our referral process.